Tethr is an enterprise AI platform for those focused on compliance and bringing greater efficiency to their call center business. Tethr helps businesses use data to lead to better business outcomes and bring a better overall Customer experience
What's Unique About This Product?
Tethr analyzes calls for sentiment and content and surfaces these insights in a modern, sleek dashboard. Depending on the use case, the dashboard can alert business leaders to compliance issues, individual/team behavior patterns, customer feedback. Tethr has industry specific libraries off-the-shelf for their main uses cases, plus you train it to look for what you need. Tethr integrates with a number of enterprise systems and is PCI compliant.
Who Is This Product For?
This product is for enterprise companies with 100+ call center reps. Their main verticals are Financial Services, Teleco/Utilities, Insurance and their main customer segments are: Customer Care, Sales/Marketing, Compliance, Product/Technology.